Refund & Cancellation Policy

Last updated: 12 August 2026

This policy explains how Peeped subscriptions are billed, how to cancel, and when refunds apply. It forms part of our Terms of Service.

Free trial

We offer a free trial so you can evaluate Peeped before paying. If Peeped is not right for you, simply don't upgrade — you won't be charged when the trial ends.

Billing & renewal

Paid plans are billed in advance for the chosen period (monthly or annual) and renew automatically until cancelled. We'll email a receipt for each charge.

Cancellation

You can cancel at any time from your account or by emailing support@peeped.xyz. Cancellation stops future renewals; your plan stays active until the end of the period you've already paid for, then does not renew.

Refunds

• Because service is delivered continuously, payments are generally non-refundable, and we do not provide partial refunds for the unused part of a billing period, except where required by law or stated below.
• Statutory rights: where consumer-protection law gives you a cancellation/withdrawal or refund right, that right applies and this policy does not limit it.
• Billing errors: if you were charged in error or twice, contact us and we'll correct it.
• Discretionary refunds may be granted case by case; granting one does not waive this policy for the future.

Cryptocurrency payments

Crypto payments are processed by a third-party processor and are final and non-refundable once confirmed on-chain. If a refund is due under a statutory right or a billing error, we may issue it as account credit or in fiat, at our discretion and net of network fees.

Failed payments & chargebacks

If a renewal payment fails, we may retry and may suspend access until payment succeeds. Initiating a chargeback instead of contacting us may result in suspension; please reach out first so we can help.

Questions about billing: support@peeped.xyz.